Customer Segmentation Models Inside CRM Platforms
Behavioral data beats demographics alone for predicting what customers will do next.
Lena Petrova
Staff Writer
Lena Petrova is a staff writer at CRM Reviewer covering crm strategy. Based in Montréal, Lena has written for CRM Reviewer since 2021.
1 story · Montréal
Behavioral data beats demographics alone for predicting what customers will do next.